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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Aaron Jefferson

March 16, 2026

5  out of  5
rating by Aaron Jefferson
"Great customer service & always looking out!"
We responded:
"Thank you, Aaron, for the great feedback! We are always happy to help. "
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Caleb Miears

March 16, 2026

5  out of  5
rating by Caleb Miears
"Melinda saved me over a thousand dollars a year on my homeowners insurance. She blew everyone out of the water!"
We responded:
"Hi Caleb! I am so happy Melinda was able to help you find Homeowners coverage that fits your budget but still covered what you needed! We are always happy to help if you need it. "
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William Barron

March 13, 2026

5  out of  5
rating by William Barron
"Melinda makes insurance painless. She works her tail off for her customers"
We responded:
"William, thank you for sharing your positive experience with Melinda! She definitely puts her best effort into our customers!"
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Dustin Barron

March 11, 2026

5  out of  5
rating by Dustin Barron
"Melinda is so easy to deal with and makes my life easier"
We responded:
"Dustin, I am so happy to hear that Melinda has made your auto and property insurance feel more manageable and easy! That is one of the best compliments we can receive."
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Rick Forbis

March 11, 2026

5  out of  5
rating by Rick Forbis
"Sophia has always taken great care of my family and I. Not only is she knowledgeable, but she takes the time to make sure you understand your policy and can quickly answer questions."
We responded:
"Rick, thank you for the amazing review for Sophia. She makes time for our customers and shows her dedication which makes her an amazing asset to our team! "
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Brent Wallace

March 10, 2026

5  out of  5
rating by Brent Wallace
"Melinda has been great!! Very polite, positive & knowledgeable young woman and made it a smooth transition on changing over to Sarah Kirk State Farm! Thanks so much for your help Melinda!"
We responded:
"Brent, we are so happy Melinda was able to get you settled into our office with your policies! Please, reach out if you ever need anything; we are happy to help. "
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Marissa Still

March 10, 2026

5  out of  5
rating by Marissa Still
"We have been with State Farm for over 20 years. We just recently switched to Melinda at Sarah Kirk's office and we couldn't be happier. She has always made time for us and stayed late to help. She responds to messages and checks back in if things are taking longer than normal. I would recommend this group over and over."
We responded:
"This is so great to hear, Marissa! Melinda has shown over and over that she truly cares about our customers and making sure they understand all of their policies and have the answers they need. Thank you for taking the time to let us know how my team is doing! "
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crystaline collins

March 5, 2026

5  out of  5
rating by crystaline collins
"Ms. Sarah was great! I had a fantastic experience. She is very professional, efficient, and made the whole process easy. I highly recommend her to anyone looking for a reliable, trustworthy agent!"
We responded:
"Crystaline, thank you so much for that! Sophia always wants to make finding your right policies as easy as possible. Please call if you need anything! "
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Haley Vlogs

February 24, 2026

5  out of  5
rating by Haley Vlogs
"melinda is always really helpful and sweet!!"
We responded:
"Haley, thank you so much for taking the time to let us know that Melinda is providing amazing service for your insurance needs! I love to hear that my team is treating everyone with respect and able to answer the questions you have. Call if you need anything! "
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Christy Shaw

December 12, 2025

5  out of  5
rating by Christy Shaw
"Melinda is my contact and she has been wonderful in helping me over the years. If you need a trusted Agent, someone who will listen to you and not hassle you, reach out to Melinda. Thanks girl for all you have done to help."
We responded:
"Thank you so much for your heartfelt review! It means the world to Melinda and all of us to hear how much she’s helped you over the years. She truly cares about listening and supporting each person without any pressure, and your kind words really capture that. We’ll be sure to share your thanks with her! If you ever need anything, please don’t hesitate to reach out. We’re always here for you!"
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Jon Hardiman

December 9, 2025

5  out of  5
rating by Jon Hardiman
"Recently dealt with Melinda Langley/Jacobe on my auto insurance. She was very helpful and knowledgeable and took care of things quickly I even went ahead and added another vehicle do to the better rates she got me from a previous insurance company I had been with for years. Highly recommend!!"
We responded:
"Thank you so much for the wonderful review! We're thrilled to hear that Melinda was able to assist you. She's not only incredibly knowledgeable, but she always goes the extra mile! Thank you for trusting us with your coverage. "
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Samuel Herron

December 8, 2025

5  out of  5
rating by Samuel Herron
"Hello I just wanted to really tell you guys how much of a great asset Tamera Jones is to the State Farm team each time I have had to visit she has been very helpful and respectful she has really helped me out a lot with whatever my situation is she has a great personality and takes charge when assisting me I don't know if I have any influence on it but she deserves a little raise if I do I really appreciate how State Farm has treated me and handled my situations"
We responded:
"Wow — this just made our day! We couldn’t agree more — Tamera really is one of a kind, and we’re thrilled to hear she’s made such a positive impact on your visits. Thanks so much for being part of the State Farm family — we’re lucky to have customers like you! "
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Marsha Harrison

November 22, 2025

5  out of  5
rating by Marsha Harrison
"They have been so helpful. Dependable, honest, knowledgeable and reliable are characteristics that are hard to find today, but we found it here. Melinda is our agent, who has always treated us like longtime friends with courtesy and respect that people deserve. I would recommend there services to anyone who is searching for a change."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Carteya Cooper

October 23, 2025

5  out of  5
rating by Carteya Cooper
"I love the team at Sarah Kirk’s office! They are my one stop shop!! Sophie got us right on together!! Thank you!!"
We responded:
"Thank you for this amazing feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Thomas Morris

October 9, 2025

5  out of  5
rating by Thomas Morris
"Melinda at Sara Kirk State Farm office has been nothing short of amazing. She helped me transfer all of my business insurance over to State Farm with the same coverage at a lower rate. She put in a whole ton of extra hard work in time to get me the declarations of each page to continue one with my business. If there is anybody that you want to speak to for help at State Farm it is Melinda. She has been such a help to me and my family through the transition this year that I thank God for her every day and the help that she provided Me. I can say beyond the shadow of a doubt. That she is the most honest and hard-working person I have ever met especially this day and age when it comes to customer service, I will continue my business there due to Melinda’s dedication and hard work."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Joseph Restovich

August 19, 2025

5  out of  5
rating by Joseph Restovich
"I just wanna say thank you to Sarah and Tamara And Melinda For helping me save money with State Farm insurance and all the other girls up there and guys"
We responded:
"We truly appreciate your review! Tamara, Melinda, and the rest of our team are always happy to help. Thanks for trusting us with your insurance needs."
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Haskell Burks

July 24, 2025

5  out of  5
rating by Haskell Burks
"Great place to buy insurance for your auto home"
We responded:
"Thanks for the great review! We’re honored to help protect your auto and home."
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Timothy Handy

July 23, 2025

5  out of  5
rating by Timothy Handy
"I can count on my insurance company for the best price and the most specs for it. And there team is always helpful and amazing 😊😉"
We responded:
"Thanks, Timothy! We're proud to offer both competitive pricing and personalized service. Knowing you feel confident in our team means the world to us. We're always just a call or message away! "
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Sharron Miletello

July 15, 2025

5  out of  5
rating by Sharron Miletello
"The young lady at the front desk was extremely helpful. She navigated me through my State Farm account to correct my passwords and ID’s which is a tremendous help for me, as I would not been able to have done myself."
We responded:
"Thank you for your thoughtful feedback! Our team is always ready to assist with account access and support, and we’re thrilled to know you felt taken care of. We’ll be sure to recognize the young lady (Tamera) at the front desk for her great service!"
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Javan Mathews

July 1, 2025

5  out of  5
rating by Javan Mathews
"I would like to say,that Ms. Sophia Woolf is very helpful. And very kind. She is easy to talk with concerning any issues you may have. That you so much Ms. Sophia...."
We responded:
"Thank you so much for your thoughtful words! We're so glad Sophia was able to assist you with kindness and care. She truly has a gift for making people feel heard and supported. We'll be sure to pass along your message — it will make her day!"
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Susan Cage

July 1, 2025

5  out of  5
rating by Susan Cage
"I had a very good meeting with State Farm… I too wanted a review of my policy with hopes of a reduction in $$! All worked out nicely. Sophia was great help😄 Susan"
We responded:
"Thank you, Susan! We’re so happy you had a great experience reviewing your policy with Sophia. It’s always our goal to help our customers find the right coverage at the right value. We appreciate you taking the time to share! "
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Arlillian K Haynes

June 17, 2025

5  out of  5
rating by Arlillian K Haynes
"I Love all the associates at the agency, but Tamera is my New favorite and not just because she was the one who answered the call, but because once on the line she went over and beyond. She is professional, patient and Kind. I am very pleased with The Agency and would recommend it's services!"
We responded:
"Thank you so much for your kind words! We truly appreciate your support and are thrilled to hear about your experience with Tamera. She consistently goes above and beyond for our customers, and we’re lucky to have her on our team. We’re grateful you chose our agency, and we’re always here whenever you need us! "
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Lateshia Alexander

June 16, 2025

5  out of  5
rating by Lateshia Alexander
"I wanted to say that I just LOVE the outstanding customer service that I receive everytime I call, whether it’s Melinda or any of the other associates I just love the experience. Today I was assisted by Sophia she was wonderful. Thank you thank you"
We responded:
""Wow, thank you so much for your kind words! We’re absolutely delighted to hear that you’ve had such positive experiences with our team. Whether it’s Melinda, Sophia, or any of our associates, we’re committed to providing exceptional service every time you reach out. Sophia will be so happy to hear your feedback! We truly appreciate your loyalty and are grateful to have you as part of our Sarah Kirk Family. If there’s ever anything else we can do for you, don’t hesitate to let us know!""
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LaTerrica Dobin

June 13, 2025

5  out of  5
rating by LaTerrica Dobin
"Looking to save on insurance and find better rates I made a call to Melinda and she made it happen for me. I saved almost $200 a month switching from progressive to State Farm. She walked me through the docs, explained the services I would receive and she was very warm and friendly. Thanks"
We responded:
""Thank you so much for sharing your wonderful experience! We're thrilled to hear that Melinda was able to help you save $200 a month and make the transition from Progressive to State Farm smooth and stress-free. Her dedication to walking you through the documents, explaining the services, and providing warm and friendly assistance is exactly the level of care we aim to deliver. Your kind words mean a lot to us, and we'll be sure to pass along your appreciation to Melinda. If you ever need further assistance, don't hesitate to reach out—we're here to help!""
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Randy Beason

June 6, 2025

5  out of  5
rating by Randy Beason
"Had a pretty big claim from hail storm, and State Farm did a great job from the start until the finish. No issues at all. Super fast on payment. Thank you, State Farm and Sarah Kurt and her crew."
We responded:
"We really appreciate you taking the time to share your experience. Hail claims can be stressful, so we’re glad the process was handled quickly and without issues. Sarah Kirk and the team work hard to be there when it counts—thank you again for trusting us!"